What to do before the day of installation?
Begin prepping with your big three: furniture, appliances and toilets.

Remove all your furniture and other objects and materials from the areas where the installation will take place.Some installers will move your furniture, but there may be an additional charge for doing so. Before moving, you’ll also need to empty the contents of china cabinets, closets, refrigerators and the like. And yes, it’s a hassle.

You should check with your retailer regarding the disconnection and removal of appliances. Some installers may disconnect and move your electrical appliances and furniture for an additional charge.But prior arrangements should be made with your salesperson. For your safety, and that of your family, we recommend that the gas company or appliance company disconnect and reconnect all gas appliances.

Ask your retailer about the possibility and cost of disconnecting and reconnecting such items as icemakers, stereo equipment and computers; and the removal of heavy items like pianos.Also, consult with your retailer to determine if there is a charge for the removal and replacement of toilets in bathrooms if that is necessary.Be aware that the area of installation must be climate controlled (heated or air conditioned). Indoor humidity should be maintained between 45-65%

Out with the old – remove your present floor covering.
Please consider how your old floor covering will be taken up and disposed of. This can be a time consuming task. We recommend that you check with your retailer about the cost and the method of disposal. So there are no surprises for you.If you prefer to remove your present floor covering, do it at least one day prior to arrival of your natural stone product to allow for cleanup and floor preparation. If removing old carpet, please remove all materials, the tackless and the pad, including staples.

Don’t be left out on a limb about your trim.
You should know that, in many cases, moldings and baseboards need to be removed for natural stone installation. Your installer may do this but at an additional charge and they will probably not be responsible for damage or breakage due to dry or brittle wood.Painted baseboards, woodwork and paint may need retouching after the installation is complete. If necessary, this is your responsibility.

There’s no substitute for subflooring.
Your existing subfloor may need to be prepared to receive the natural stone flooring, or a new subfloor may be required. We suggest you discuss this with your retailer and, if subfloor work is necessary, that it be done by qualified professionals. It is important that the subfloor be as clean and level as possible. That helps insure your new natural stone flooring will be as beautiful and well supported as possible.

Do this to insure an open door policy.
When natural stone flooring is installed, there’s always the possibility that the doors, especially closet doors, basement and bedroom doors, may not clear the new natural stone and swing free. Some installers will remove doors in order to install the natural stone and re-hang them if possible. They probably won’t shave or cut down doors to insure clearance. You should check with your retailer/installer as to their policy and the cost. You may need to arrange for a qualified carpenter to provide this service after the installation of your new natural stone floor.

Check-up on the clean-up.
Installing new natural stone flooring will produce waste. Usually these materials are collected by your installer and left at your trash collection site. Check with your retailer before the day of installation so you’re clear about the clean up, if there are added costs to do so, and ask about the plan for natural stone remnants.